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Success to the Successful

When is your birthday? If you took everybody in the European Union and recorded the month of their birth, the split would look like this… The pattern is virtually flat. There are some interesting...

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The Management Conundrum

Trust or control? Imagine a scenario where your employees keep on changing things.  All in the name of improvement and innovation.  Everybody is spending time making your organisation run that little...

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We Don’t Need Another Hero

Strange times The world has turned upside down.  We are staggering from crisis to crisis.  The word unprecedented is no longer unprecedented.  I might just punch the next person who uses it. Our plans...

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The Art of Fighting Fires

Managing Complexity In the late 00’s Michelle Barton and Kathleen Sutcliffe carried out a study of wildfires in the US.  They wanted to understand why some fires were well controlled and brought to a...

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The Long Way to Liverpool

Mental models A few years ago I went to a family wedding. Let me be honest, it was 20 years ago, I’m at that age when I have stopped going to weddings. The next one I’m likely to attend is my...

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What Is the Biggest Sin of All?

Should you reward success? Rewarding success is the obvious thing to do. Slaps on the back, public praise, bonuses and honours come easily to us. People expect to be rewarded for good performance.  If...

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Does Culture Eat Strategy for Breakfast?

My Favourite Quote Peter Drucker once said that “Culture eats strategy for breakfast”. Those words chime so loudly for me that it is like sitting in the belfry next to Big Ben. Just because I agree...

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Long-Term Strategy

Playing the Long Game If there is one company that epitomises long-term strategy, it is Amazon. On May 15th 1997, Amazon sold shares to the public for the first time. They were priced at $18 per...

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Risk Compensation

Understanding Risk Compensation — Because Error Proofing Isn’t Enough Road safety is an excellent example of a system where many have tried to change the public’s behaviour and stop things from going...

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The Power of Cooperation

Koffie Met Slagroom Anyone? I went on holiday last month. No sun-soaked Caribbean beach for me. Instead, it was the joys of Northern Europe. It rained every single day and then the rain became stormy...

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